GDPR

GENERAL INFORMATION NOTE REGARDING THE PROTECTION OF PERSONAL DATA

1. WHO ARE WE?

 

QUALITY SERVICES CONSULTANCY S.R.L., a company established according to Romanian laws, with its registered office in Com. Miroslava, Valea Ursului Village, Codrilor street no. 22, Iasi County, registered at the Trade Register under number J22 / 66/2020, unique fiscal registration code 42098509, share capital 200 RON (“Company”) is a GDPR agency that offers solutions for support, consultancy and specialized assistance for clients ours, in order to improve the usual operational processes or the documents used by them in carrying out their activity… and not only.
Using a proactive approach, our team works with you to understand the needs of your business both now and in the future. We listen to your requirements, analyze the business needs and offer you the necessary solutions.
With this information note, we would like to convey to you that the protection of your personal data is a constant concern for us and to inform you about some important aspects in this regard.

 

2. DATA CATEGORIES WE PROCESS, PURPOSES AND GROUNDS OF PROCESSING

 

a) CONCLUSION AND / OR EXECUTION OF CONTRACTS WITH POTENTIAL AND / OR EXISTING BUSINESS PARTNERS OF THE COMPANY:

We will process your personal data in order to conclude and / or execute the contract, to communicate with you during the negotiation and performance of the contract, as well as to maintain the contractual relationship with you.
The grounds for processing personal data are represented by: concluding and / or executing the contract with you; (only where applicable / requested by us) your consent.
In these situations, the personal data we may process are: name and surname, telephone number, e-mail address, home and / or residence and / or correspondence address, serial number and identity document, personal numerical code, signature; where applicable, this data may be processed in respect of your collaborators, your representatives and / or your collaborators, your contacts and / or your collaborators and / or your employees and / or your collaborators.

b) CONDUCT OF THE PROCESSES FOR RECRUITING POTENTIAL EMPLOYEES AND / OR PRACTICES WITHIN THE COMPANY:

We will process your personal data in order to analyze your profile and level of training, to communicate with you during the recruitment process, as well as to conclude and / or execute the individual employment contract and / or the internship, as appropriate. .
The grounds for processing personal data are represented by: our interest in determining how well you fit into the Company; concluding and / or executing the individual employment contract with you and / or the internship, as the case may be; (only where applicable / requested by us) your consent.
In these situations, the personal data we can process are: name and surname, date of birth, telephone number, e-mail address, studies performed, professional experience, other data provided in the C.V. as well as any other relevant information we may request from you.

c) SECURITY OF PERSONS AND GOODS:

We will process your personal data to ensure the security of people and property in the premises where we operate.
The basis for the processing of personal data is our legitimate interest in ensuring the security of persons and property on our premises.
In these situations, the personal data that we can process are: video recordings made through surveillance cameras.

d) ACCESSING OUR WEBSITES AND / OR PAGES RELATED TO SOCIAL NETWORKS:
We will process your personal data both in order to improve the user experience and to solve your requests.
The grounds for processing personal data are represented by: our interest in improving the content of our websites and pages related to social networks; our interest in knowing your opinion and preferences, as well as improving the user experience when accessing our websites and social networking pages; solving your requests for quotation (sent through our websites); solving your requests to be recruited in any of the companies within the Company and / or in other operators operating in the locations managed by the Company (transmitted through our websites); solving your notifications and complaints (transmitted through websites and / or pages related to social networks); (only where applicable / requested by us) your consent.
In these situations, the personal data that we may process are: cookie identifiers, username and profile photo, photos published through our websites and / or pages related to social networks, name, surname, email address e-mail, telephone number, data contained in your CV, as well as any other relevant information we may request from you.
e) FULFILLMENT OF LEGAL OBLIGATIONS:
We will process your personal data in order to fulfill some legal obligations that are the responsibility of the Company, in order to answer any requests, notifications, complaints or questions addressed by public authorities and institutions or in any other situations where the law obliges us to do so. .
The basis for the processing of personal data is represented by the fulfillment of the legal obligations under our responsibility.
In these situations, the personal data we process are those requested and / or provided by public authorities and institutions, as well as any other data necessary to fulfill any related legal obligation.
f) DEFENSE OF OUR RIGHTS AND INTERESTS AND / OR ANY PERSON AFFILIATED TO THE COMPANY:
We will process your personal data in order to protect our rights and interests (as well as those of any person / entity affiliated to the Company) before the courts, bailiffs, notaries public, other public authorities or institutions, arbitral tribunals, mediators and / or other public or private dispute resolution bodies, our lawyers, consultants or other natural or legal persons, public or private, who are involved in those negotiations and / or disputes.
The grounds for processing personal data are represented by: fulfilling the legal obligations under our responsibility and / or defending our rights and legitimate interests, as the case may be.
In these situations, the personal data that we process are those necessary in order to fulfill any legal obligation and / or in order to defend our rights and legitimate interests.
g) DATA PROCESSING FOR INDIVIDUALLY DETERMINED PURPOSES:
In certain situations, we will process your personal data for individually determined purposes, based on the consent you can give us by completing a document that we provide to you.

In such situations, the grounds for processing personal data are represented by: your consent (most of the time, but only where it is the case / has been requested by us); other grounds set out in the document we make available to you.
In these situations, the personal data that we can process are those provided and / or mentioned in the document that we provide.

h) CONNECTION WITH YOU:
We will process your personal data in the above situations as well as in any other situations
to answer any requests, notifications, complaints or inquiries you may have.
The grounds for processing personal data are the fulfillment of a legal obligation or the defense of our interests and rights; (only where applicable / was requested by us) your consent.
In these situations, the personal data we can process are: name and surname, telephone number, e-mail address and any other relevant information in this regard.

 

3. SOURCE OF PERSONAL DATA

 

The personal data we process may be collected both from you and from external sources (business partners, authorities and / or public institutions, etc.).
If you provide us with personal data about other people, please keep in mind that you have the obligation to inform them in advance about the purpose, basis and other necessary information regarding the way you process their data and to you provide them with this information on how the Company processes their personal data and / or explain its provisions. Only when appropriate will we inform those individuals about how we process their personal data.

 

4. NO OBLIGATION TO PROVIDE US WITH YOUR PERSONAL DATA

 

You may choose not to provide us with certain types of personal data. If you choose to do so, this may make it impossible for you to enter into and / or perform certain contracts with you, may affect our ability to provide you with the requested services, to answer questions / notices / requests or to send you certain communications and your ability to use certain applications and / or services or their functionality and features. However, your choice not to provide such data will not have legal consequences for you in most cases.

 

5. PERIOD OF STORAGE OF PERSONAL DATA

 

The retention period of your personal data varies depending on the purposes for which we process it and the category of data.
In certain situations, the processing period will be indicated in the document that we make available to you on the occasion of data collection and / or consent.
In all cases, we will store personal data in compliance with all applicable legal provisions, applicable limitation periods and / or recommended practices in the field of data protection.

 

6. DISSEMINATION OF PERSONAL DATA

 

As a rule, we will not disclose your personal data; In some cases, however, we may have to disclose certain data about you.
In order to fulfill the purposes of processing, we may disclose your data to persons / entities affiliated to our Company, to the contractual partners of the Company, or to other authorized persons who process your data for our Company. We may also disclose your data to central and / or local public authorities, or to other natural and / or legal persons when there is a legal obligation to do so or our legitimate interest (for example, in order to obtain funding and fulfill obligations under our responsibility, we can send the contracts concluded with you to the financing banks of the Company).
In order to fulfill some individually determined purposes, we may disclose your data to third parties and / or persons indicated in the document that you complete on the occasion of giving your consent.
In the context of transactions, restructuring or other corporate operations (respectively based on our legitimate interests or fulfillment of legal obligations), we may disclose your data to potential buyers, collaborators or consultants or to the authorities, as appropriate. .
In all such cases, we will make reasonable efforts to ensure that the recipients of the data process it in a secure and confidential manner, in accordance with the purpose for which it was transmitted and in compliance with your rights and interests.

 

7. TRANSFER OF DATA TO THIRD STATES OR ORGANIZATIONS
INTERNATIONAL

 

We do not transfer or intend to transfer your data to companies, organizations or individuals in third countries or to international organizations.
Should the need arise for the transfer of data concerning you to any of the recipients mentioned above, we will inform you in advance about this.

 

8. NON-EXISTENCE OF AN AUTOMATED DECISION-MAKING PROCESS

 

Our company does not make decisions based solely on the automatic processing of data concerning you, which would produce legal effects on you or which would significantly affect you.

 

9. YOUR RIGHTS

 

a) THE RIGHT OF ACCESS means that you have the right to obtain a confirmation from us regarding the processing or not of the personal data concerning you; If we process your data, you have the right to access that data as well as any other information about how it is processed.
b) THE RIGHT TO RECTIFICATION allows you to obtain the rectification of your data that we process, if these data are inaccurate.
c) THE RIGHT TO PORTABILITY OF DATA refers to your right to receive personal data concerning you in a structured, commonly used and automatically readable format, as well as to your right to obtain the transfer of such data to another personal data operator.
d) THE RIGHT TO FORM OBJECTIONS is your right to object to the processing of your data, except in cases where the processing is necessary in order to fulfill a legal purpose.
e) THE RIGHT TO RESTRICTION allows you to obtain the restriction in certain cases of the processing of data concerning you.
f) THE RIGHT TO DELETE THE DATA (“RIGHT TO BE FORGOTTEN”) means that you have the right to request the deletion of data concerning you in certain cases (eg: the data are no longer necessary for the purposes for which they were collected and processed; you withdraw your consent and there is no other legal basis for processing; you object to the processing and there are no legitimate reasons to prevail; personal data have been processed illegally; personal data must be deleted in order to comply with a legal obligation, etc.).
g) THE RIGHT TO WITHDRAW CONSENT means that you have the right to withdraw your consent at any time when the processing activity is based on your consent; however, revoking your consent will not affect legality
any processing based on your consent before its withdrawal.
h) THE RIGHT TO SUBMIT A COMPLAINT TO THE COMPETENT SUPERVISORY AUTHORITY refers to your right to submit a complaint to the personal data processing supervisory authority (www.dataprotection.ro), regarding the processing of your data by us or on our behalf.

 

10. OUR CONTACT DETAILS

 

Please do not hesitate to contact us to respond to any requests related to the processing of your personal data, using the following contact details:
Data Protection Officer:
QUALITY SERVICES CONSULTANCY S.R.L.
Correspondence address:  Miroslava Commune, Valea Ursului Village, Codrilor street no. 22, Iasi County.

 

11. MODIFICATIONS OF THIS INFORMATION

 

If this information is subject to change, it will take effect from the time of publication of the new version on our websites (in the sections dedicated to the protection of personal data), and such changes will also apply to processing in progress on publication of the new version.